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Compliance & BAA

Vendor BAA registry, HIPAA disclosure scripts, audit log access, and per-state referral-fee rules. This page is the HIPAA control surface.

Vendor BAA registry

Every vendor that touches PHI must have a signed BAA on file before the first byte is exchanged.

VendorServiceBAAEffectiveRenewal
WellSkySystem of record · operational platformSigned3/1/20253/1/2026
TwilioVoice + SMSSigned6/15/20246/15/2026
VapiAI VoiceSigned9/1/20259/1/2026
PostmarkTransactional emailSigned4/12/20254/12/2026
StripePaymentsNot requiredn/an/a
New vendors are blocked from production traffic until a BAA row appears here. Owner-only.

HIPAA disclosure script editor

Played at the start of every AI Voice call. Defaults to the agency's primary state, with per-state overrides.

AI Voice disclosure
Arizona · default

This call may be recorded for quality and follow-up. I'm an automated assistant helping intake at Sunrise Home Care. Any health information you share will be kept confidential and used only to coordinate your care inquiry under HIPAA. If you'd prefer to speak with a person, just say "transfer me" at any time.

State overrides
CaliforniaAdds CCPA notice of right-to-delete and explicit recording consent (two-party).
TexasAdds language confirming the caller understands services are non-medical unless skilled is requested.
FloridaReferences Florida nurse registry rules and includes a referral-fee disclosure stub.

Audit log preview

Tamper-evident log of reads and writes. Exportable for 45 CFR §164.528 accounting of disclosures.

UserActionRecordIPTimestamp
maria@sunrisehc.comcontact.readcontact:6f3a…67.182.44.1211:42:18 AM
maria@sunrisehc.comcontact.updatecontact:6f3a…67.182.44.1211:42:31 AM
lreyes@sunrisehc.comrecipient.readrecipient:a91c…67.182.44.1811:43:02 AM
system:ai-voiceconversation.createconv:bd72…54.244.18.711:43:55 AM
maria@sunrisehc.comdisclosure.createdisclosure:0e4f…67.182.44.1211:45:12 AM
janet@sunrisehc.comexport.audit_logrange:2026-04 → 2026-0524.121.8.4411:46:30 AM
system:wellsky-syncrecipient.writerecipient:a91c…52.39.18.22111:47:09 AM
david@sunrisehc.comconsent.updatecontact:6f3a…70.114.92.611:48:54 AM
Showing 8 of 28,419 events from the last 24 hours. Full log retained for 6 years per HIPAA.

Referral-fee legality reference

Quick-reference for the state rules that matter most to home care agencies. Informational only.

CA
Written disclosure required before any referral. Certain fee arrangements with non-licensed advisors restricted under Health & Safety Code §1771.
FL
Nurse registry rules apply. Referral fees from licensed home health agencies prohibited under Fla. Stat. §400.506.
NY
Licensed home care services agencies face strict fee-sharing limits. Consult counsel before any per-placement arrangement.
TX
Personal assistance services license required. Referral fees permitted with written disclosure to client.
AZ
No specific referral-fee statute. General consumer protection and anti-kickback rules apply if Medicaid-funded.
Informational only. Consult your compliance counsel before any per-placement, per-hour-billed, or referral-fee arrangement.