Terms of Use

These terms apply to your use of carerm.com and any associated pages we operate at that domain (the “Site”). They do not govern the CareRM product platform sold to customers, which is covered by a separate Master Services Agreement, Business Associate Agreement (BAA), and product documentation executed at the start of each engagement.

If you do not agree to these terms, do not use the Site.

The Site is intended for use by business operators (DSO executives, dental practice owners, marketing leads, and similar roles) in the United States. By using the Site you represent that you are at least 18 years old and have the authority to agree to these terms on behalf of yourself or any entity you represent.

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Site for your own internal business evaluation of CareRM and to communicate with us about a potential engagement.

You agree not to:

• Use the Site for any unlawful purpose or in violation of any applicable law or regulation
• Scrape, crawl, or harvest content using automated means without our written consent
• Reverse engineer, decompile, or attempt to extract source code from any part of the Site
• Interfere with, disrupt, or attempt to gain unauthorized access to the Site, our servers, or any associated systems
• Submit content that is false, misleading, defamatory, infringing, or otherwise unlawful
• Use the Site to send unsolicited marketing communications, spam, or malware
• Impersonate any person or misrepresent your affiliation with any entity
• Remove, alter, or obscure any proprietary notices on the Site

The Site, including all content, design, layout, text, graphics, logos, code, and trademarks, is owned by CareRM or its licensors and is protected by United States and international intellectual property laws. Except for the limited license in Section 3, no rights are granted to you in any CareRM intellectual property.

The “CareRM” name and logo are trademarks of CareRM, Inc. You may not use them without our prior written consent.

When you submit a contact form on the Site, you grant CareRM a worldwide, royalty-free, perpetual license to use the information you provide for the purposes of responding to your inquiry, scheduling follow-up communications, and operating our marketing program in line with our Privacy Notice.

You represent that any information you submit is accurate and that you have the right to submit it. Do not submit any protected health information (PHI), payment card information, or other sensitive personal data on this Site. The Site is for business contact only.

The Site uses third-party services for analytics, advertising, and customer relationship management (including Meta Platforms, GoHighLevel, and Vercel). The Site may also contain links to third-party websites. We do not control these third parties and are not responsible for their content, products, services, or privacy practices. Your interactions with any third party are solely between you and that party.

Content on the Site (including blog posts, case studies, framework descriptions, and audit references) is provided for general informational purposes only. Nothing on the Site constitutes legal, medical, tax, financial, or other professional advice. Consult qualified professionals before making decisions based on Site content.

THE SITE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. WE DISCLAIM ALL WARRANTIES INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

We do not warrant that the Site will be uninterrupted, error-free, secure, or free of viruses or other harmful components. You use the Site at your own risk.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, CARERM AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING FROM OR RELATED TO YOUR USE OF THE SITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Our total aggregate liability arising from or related to your use of the Site will not exceed one hundred United States dollars ($100).

Some jurisdictions do not allow the exclusion or limitation of certain warranties or damages, so the above may not apply to you in full.

You agree to indemnify, defend, and hold harmless CareRM and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising from or related to your use of the Site, your violation of these terms, or your violation of any rights of a third party.

We may suspend or terminate your access to the Site at any time, with or without notice, if we believe you have violated these terms or for any other reason. Sections that by their nature should survive termination (including intellectual property, disclaimers, limitation of liability, and governing law) will survive.

These terms are governed by the laws of the State of Delaware, without regard to its conflict of laws principles. Any disputes arising from or related to these terms or your use of the Site will be brought exclusively in the state or federal courts located in Delaware, and you consent to the personal jurisdiction of those courts.

We may update these terms from time to time. When we do, we will revise the “Last updated” date at the top of this page. Material changes may also be communicated via the Site or by email if we have a current address for you. Your continued use of the Site after changes become effective constitutes acceptance of the updated terms.

These terms, together with our Privacy Notice, constitute the entire agreement between you and CareRM regarding the Site. If any provision is found unenforceable, the remaining provisions will remain in full force. Our failure to enforce any right or provision is not a waiver of that right. You may not assign these terms without our prior written consent.

Questions about these terms:

support@carerm.com

CareRM, Inc.