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HIPAA-ready hosting and secure forms for dental practices

An appointment request is health information. CareRM hosts your practice website on our HIPAA platform, runs its request forms down a path built for patient information, and keeps patient details out of ad and analytics tags. One business associate agreement covers the hosting, the forms and your calls.

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The usual risk is an ordinary form.

On most practice websites the risk is ordinary: an appointment request goes through a basic form plugin, sits in the website’s database or an inbox, and its details can reach a tracking tag. We host each site on our HIPAA platform, send request forms down a path built for patient information, and keep what patients type away from advertising tools. Meta learns that a lead came from its ad. Never the person's name, email, phone number or anything they typed. For a DSO, every location’s site sits under the same agreement.

What the work includes

Hosting and maintenance
The site runs on our HIPAA platform under your domain, with backups, security updates, certificate renewals and uptime checks handled for you.
Secure request forms
Appointment and contact requests go into CareRM with their source attached, down a path built for patient information.
Tracking boundaries
Ad and analytics tags are kept away from what a patient types. Meta gets a lead signal, and patient lists are never uploaded to ad platforms.

Before we begin

We need access to your current site and domain. If nobody is sure who controls the domain, finding out is the first task. One business associate agreement with CareRM covers hosting, forms and call tracking.

Your website, hosted safely

Before a patient can call or ask for an appointment, the site has to be up. The status screen shows uptime on checks and the next certificate renewal.

Show me the proof
Website status: uptime on checks, certificate expiry and a passing forms check
Demo practice, sample data.

Questions practices and DSOs ask

Can we keep the website we have?

Yes. Keep the design you like. To keep patient requests safe and track every form, we move your site to our HIPAA-ready hosting as it is. A rebuild is offered, never required.

Is our dental website HIPAA compliant if it has a contact form?

The website alone does not decide it. What matters is where a submitted request goes, who stores it, and whether a business associate agreement covers them. A form plugin that emails requests or stores them on the site is the common gap. CareRM hosts the site and runs the forms under one agreement; your practice’s own compliance program still applies. This isn’t legal advice.

Do we need a separate business associate agreement for hosting?

No. One agreement covers the CareRM platform, including hosting, forms and call tracking.

Can a practice have hosting only?

Yes. The Host plan is for a practice, or a DSO’s own site, that needs to be secure and current while it runs its own marketing: hosting, maintenance, backups, security updates and website changes, with the platform login.

What is a new patient worth to you?

Don’t know yet? Most practices don’t. Bring one practice or every location in a DSO. 30 minutes, three screens, nothing to connect. You keep the notes.

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